William K. - Pflugerville, TX
Best place for veterans and very friendly staff Well from time to time the bad happens. A stone flies up into your windshield and your get the start of what could become a very stressful repair.WeI've seen the nice commercials on TV for the best place to get your glass replaced at the top dog let say Brand X. It makes you want to run blindly since it is on TV it must be true.I did a little reading on this top dog Brand X and couldn't find any good reviews. I also spent time thinking that the dealer would do a better job so I should get a quote from them also. The dealer needed to reach out to the person that they call on site to see what the cost would be. So after another day I stumbled on to Pro Auto Glass out in Georgetown. I did the little on line get an instant quote and it didn't get me a response. So I took it up one level and called the shop thinking I would hear all the stories I'd just finished reading about Brand X in person.To my surprise here is what I got.on my two calls. Two different women answered my calls and both were very knowledgeable about asking the correct questions. I received my quote and was ready to schedule when I asked one last question. Do you give a discount for military personal? To my surprise I was told yes. This was more great news as I was already heading to their shop in Georgetown to have the windshield replaced based on the first quote I received. Now I was going to get a discount for being a military veteran. So I'll promote them on this fact alone. If you are a veteran or active duty bring your car or truck to Pro Auto Glass in Georgetown. The shop was clean and everyone I spoke with was very courteous and worked as a team.. Our vehicle was done in one hour. All decals were somehow transferred over to the new window.When the bill was set in front of me it was just as quoted. I didn't get to meet the person that did the work but again I think they are a team and even have a mascot named Duke. Duke likes to check out the customers and weed out the bad ones. So today I am 100% Pro Auto Glass!I'll leave room for any updates after we drive it and run it through the car wash this weekend.Again great experience having them repair my windshield on my 2011 Dodge Caravan.
- on Aug, 06 2015